{"id":29026,"date":"2026-02-02T04:18:29","date_gmt":"2026-02-01T20:18:29","guid":{"rendered":"https:\/\/shop.hotdealzone.shop\/?page_id=29026"},"modified":"2026-02-02T04:18:30","modified_gmt":"2026-02-01T20:18:30","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/shop.hotdealzone.shop\/?page_id=29026","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p>At HotDealZone, we are committed to delivering your fashion finds with care and efficiency. This policy details our order processing, shipping methods, and delivery guidelines to ensure a smooth experience from checkout to your doorstep.<\/p>\n\n\n\n<p><strong>1. Order Processing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing Time:<\/strong>\u00a0All orders are processed within\u00a0<strong>1\u20133 business days<\/strong>\u00a0(Monday to Friday, excluding public holidays) after we receive your order confirmation and payment verification.<\/li>\n\n\n\n<li><strong>Order Modifications &amp; Cancellations:<\/strong>\u00a0Need to change or cancel your order? Please contact us immediately at\u00a0<strong>2769331756@qq.com<\/strong>. We can only accommodate changes if your order has not yet entered the packing and shipping preparation stage.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Shipping Destinations &amp; Methods<\/strong><br>We currently ship to the&nbsp;<strong>United States<\/strong>&nbsp;and&nbsp;<strong>Europe<\/strong>. Shipping costs and estimated delivery timelines are automatically calculated and displayed for your review during the checkout process.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shipping to the United States:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Standard Shipping:<\/strong>\u00a010\u201318 business days after dispatch.<\/li>\n\n\n\n<li><strong>Expedited Shipping:<\/strong>\u00a05\u201310 business days after dispatch (available for most regions).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Shipping to Europe:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Standard Shipping:<\/strong>\u00a012\u201322 business days after dispatch.<\/li>\n\n\n\n<li><strong>Expedited Shipping:<\/strong>\u00a07\u201314 business days after dispatch (available for most countries).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Important Note:<\/strong>&nbsp;Customers are responsible for any&nbsp;<strong>customs duties, import taxes, or additional fees<\/strong>&nbsp;levied by the authorities in the destination country. These charges are not included in the product price or our shipping costs.<\/p>\n\n\n\n<p><strong>3. Packaging &amp; Handling<\/strong><br>Each item is carefully inspected and packaged with quality protective materials to ensure it arrives at your door in perfect, ready-to-wear condition.<\/p>\n\n\n\n<p><strong>4. Order Tracking<\/strong><br>Once your order leaves our warehouse, you will receive a&nbsp;<strong>shipping confirmation email<\/strong>. This email will contain your tracking number and a link to monitor your package\u2019s journey in real-time.<\/p>\n\n\n\n<p><strong>5. Delivery &amp; Responsibility<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Address Accuracy:<\/strong>\u00a0Providing a complete and accurate shipping address is the\u00a0<strong>customer\u2019s responsibility<\/strong>. We are not liable for delays or losses resulting from incorrect or incomplete addresses provided at checkout.<\/li>\n\n\n\n<li><strong>Proof of Delivery:<\/strong>\u00a0Our responsibility for the order concludes once the carrier\u2019s tracking system marks the shipment as\u00a0<strong>\u201cDelivered.\u201d<\/strong><\/li>\n\n\n\n<li><strong>Failed Deliveries:<\/strong>\u00a0Failed delivery attempts due to an incorrect address, recipient unavailability, or failure to collect from a designated pickup point may result in the parcel being returned to us or held in storage. In such cases, any additional fees for reshipping or storage will be the\u00a0<strong>customer\u2019s responsibility.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>6. Shipping Issues<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lost in Transit:<\/strong>\u00a0If your tracking information shows no updates for\u00a0<strong>more than 20 business days<\/strong>\u00a0(for US\/Europe destinations) after dispatch, please contact us so we can initiate an investigation with the carrier.<\/li>\n\n\n\n<li><strong>Damaged Items:<\/strong>\u00a0Please inspect your package upon delivery. If you receive a damaged item, you must notify us\u00a0<strong>within 48 hours<\/strong>\u00a0at\u00a0<strong>2769331756@qq.com<\/strong>. Please include your order number and clear photographs showing the damage to both the item and its original packaging.<\/li>\n<\/ul>\n\n\n\n<p><strong>7. Contact Us<\/strong><br>We\u2019re here to help! If you have any questions about your order or this policy, please reach out.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Company:<\/strong>\u00a0Guangzhou Erdong Trading Co., Ltd.<\/li>\n\n\n\n<li><strong>Brand:<\/strong>\u00a0HotDealZone<\/li>\n\n\n\n<li><strong>Email:<\/strong>\u00a02769331756@qq.com<\/li>\n\n\n\n<li><strong>Phone:<\/strong>\u00a0+86 15670179189<\/li>\n\n\n\n<li><strong>Address:<\/strong>\u00a0Room 2512, East Block, Renfeng Building, No. 494 Tianhe Road, Tianhe District, Guangzhou City, Guangdong Province, China<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At HotDealZone, we are committed to delivering your fashion finds with care and efficiency. This policy details our order processing,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29026","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/pages\/29026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29026"}],"version-history":[{"count":1,"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/pages\/29026\/revisions"}],"predecessor-version":[{"id":29031,"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=\/wp\/v2\/pages\/29026\/revisions\/29031"}],"wp:attachment":[{"href":"https:\/\/shop.hotdealzone.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}